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HCMinerals Home > Solution
On site service using pumps as an example
Customers only need to purchase an optical axis pump as a backup pump
solution
The HCM service center has sufficient spare parts reserves and has complete maintenance equipment and testing technology.
solution
The HCM service center has sufficient spare parts reserves and has complete maintenance equipment and testing technology.
Service Report
--After receiving the faulty equipment, our service center will dismantle it as quickly as possible
Unload and analyze, and provide a detailed maintenance plan.
SERVICE REPORT TO MMO
RIMS 52D-1 Service Report for MMO
Client: MMO
Date: 29/11/2022
PO: P271261
OGA: 88932
Pump model: 251- MS
Serial #: A001567, 20200210
Prepared by: Russell Poole
Description of works: - Strip and inspect. Service the mech seal.
Detailed
After disassembly and inspection, we will suggest replacing the parts and provide a detailed quotation to obtain agreement.
Once the customer converts the repair order into a confirmation order, the pump is repaired as quickly as possible.
After we confirm that the goods are ready for delivery, they can be picked up on site at any time. After the equipment is put into operation, we will record the situation and working time to improve our maintenance level.
Detailed
Timeliness requirementsTimeliness
Dismantling diagnosis, service report and quotation
Within 24 hours
Maintenance and testing(Adequate spare parts)
Within 24 hours
On site services
Within 12 hours Arriving at the scene